Privacy Policy
quarenilothra Financial Services
Last updated: March 15, 2025
1 Information We Collect
quarenilothra collects information you provide directly to us when creating accounts, using our financial services, or contacting our support team. This includes your name, email address, phone number, postal address, and financial information necessary for our services.
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us understand how our platform is used and improve user experience.
- Personal identification information (name, email, phone number)
- Financial information required for service provision
- Device and usage information through cookies and analytics
- Communications and correspondence with our team
2 How We Use Your Information
Your information enables us to provide, maintain, and improve our financial services. We use your data to process transactions, send important service notifications, respond to your inquiries, and ensure platform security.
Primary Uses
We process your personal information to deliver financial services, comply with legal obligations, and protect the interests of our users and business operations.
Marketing communications are sent only with your explicit consent, and you can withdraw this permission at any time. We may also use aggregated, non-identifiable data for research and business development purposes.
3 Information Sharing and Disclosure
quarenilothra does not sell, rent, or trade your personal information to third parties. We only share your data in specific circumstances outlined in this policy, primarily to provide our services effectively and comply with legal requirements.
We work with trusted service providers who assist in operating our platform, processing payments, and delivering customer support. These partners are bound by strict confidentiality agreements and can only use your information for specified purposes.
Legal disclosure may occur when required by law, court order, or government regulation. We may also share information to protect our rights, property, or safety, or that of our users or the public.
4 Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption, secure servers, and regular security audits.
Access to personal information is restricted to authorized personnel who need this data to perform their job functions. All staff members receive regular privacy and security training to maintain the highest protection standards.
While we strive to protect your information, no method of transmission over the internet is completely secure. We encourage users to take precautions when sharing sensitive information online.
5 Your Privacy Rights
Under Australian privacy laws, you have several rights regarding your personal information. These rights empower you to maintain control over how your data is collected, used, and stored by our organization.
Access Rights
Request access to personal information we hold about you, including how it's used and who it's shared with.
Correction Rights
Request correction of inaccurate or incomplete personal information in our records.
Deletion Rights
Request deletion of your personal information, subject to legal and business requirements.
To exercise these rights, contact our privacy team using the information provided below. We will respond to your request within 30 days and may require identity verification before processing.
6 Data Retention and International Transfers
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Different types of data have varying retention periods based on business needs and regulatory requirements.
When transferring data internationally, we ensure appropriate safeguards are in place to protect your privacy rights. This includes using standard contractual clauses and working only with countries that provide adequate data protection.
Account information is typically retained for seven years after account closure to meet financial services regulations. Marketing preferences and communication records are kept for three years unless you request earlier deletion.
7 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and provide personalized content. You can control cookie settings through your browser preferences.
Essential cookies are necessary for basic website functionality and cannot be disabled. Analytics cookies help us understand user behavior and improve our services. Marketing cookies enable personalized advertising and content recommendations.
- Essential cookies for website functionality
- Analytics cookies for usage statistics
- Preference cookies for personalized experience
- Marketing cookies for relevant advertising
8 Children's Privacy
quarenilothra's financial services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected information from a minor, we will take immediate steps to delete such data.
Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately. We will investigate the matter promptly and take appropriate action to protect the child's privacy.
9 Policy Updates and Changes
This privacy policy may be updated periodically to reflect changes in our practices, services, or legal requirements. We will notify users of significant changes through email or prominent website notices.
Minor updates that don't affect your rights or how we handle your information may be made without individual notification. We encourage users to review this policy regularly to stay informed about our privacy practices.
Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may discontinue using our services and request data deletion.
Privacy Contact Information
For privacy-related questions, concerns, or requests, please contact us:
Email: privacy@quarenilothra.com
Mail: Privacy Officer
quarenilothra Financial Services
32 Hope St, South Brisbane QLD 4101
Australia
Phone: +61 402 693 008